Marking an exciting milestone on its digital leadership journey, National Bank of Oman (NBO) has launched an interactive robot, the first of its kind in the Sultanate’s banking industry. The technology for which was provided by KLYSTRON Global.
The intelligent humanoid robot is programmed in recognizing customers, assisting them in using the services of the bank, and providing answers to queries, it is set to showcase the bank’s forward-thinking approach, complementing its expanding digital portfolio.
“Innovation has always been our driving force and as such we have welcomed the disruptive potential of new technology and the changes it brings with open arms,” said Faizal Mohamed Eledath, Chief Transformation Officer, at NBO. “We are now introducing an artificial intelligence based humanoid robot to augment the branch experience for our customers, to appeal to the tech-savvy nature of the next generation, and to ensure our products and services are in keeping with a bank fit for the future. Of course, at the same time, it brings a little bit of fun to our branches.”
The robot is the latest in a string of technological innovations NBO has introduced including contactless cards, digital on-boarding, and Badeel pre-paid cards for non-NBO customers
Klystron Global is the Digital Transformation Company with roots in Oman, UAE & India that has come up with this highly innovative robotic solution. Klystron is an aggressive solutions providers in who are specialized of payments solutions, robotics, AI & Digital Transformations. Founder CEO of Klystron who was present at the event was delighted with the achievement. “We look forward for more opportunities to bring in highly innovative technology to simplify processes in the making sector in Oman”
This launch of humanoid robot is set to revolutionize the technology in the Banking sector of Oman.